Privacy & Terms of Use

TL;DR – Quick Summary

We believe privacy isn’t just a legal checkbox — it’s a trust agreement. This page explains what data we collect, how we use it, and the choices you have. We keep it short, plain, and honest. Want the details? Pick any topic below.

  • Privacy Basics

    • We collect only what’s needed to provide our services.

    • Your data is never sold.

    • You control your information (access, update, delete).

    • We use encryption and industry-standard security measures.

    Data We Collect

    • Only the data needed to deliver and improve our services.

    • May include contact details, activity logs, and technical info.

    • No sensitive data unless you choose to share it.

    How We Use Your Data

    • To run our services, troubleshoot issues, and improve features.

    • To communicate important updates or opportunities.

    • For anonymized analytics — never for resale.

    Sharing & Disclosure

    • Shared only with trusted partners who help deliver the service.

    • May be disclosed if legally required or to prevent harm.

    • Never shared for advertising or unrelated marketing.

    Data Retention & Security

    • We keep data only as long as necessary for the project.

    • Stored securely in encrypted, access-controlled environments.

    • Not SOC 2 / ISO certified — but we follow best practices.

    Your Rights & Choices

    • Access, correct, or delete your information anytime.

    • Withdraw consent for optional data collection.

    • Contact us with privacy questions or concerns.

  • Our Commitment to your data

    We believe your privacy is essential. This policy explains what information we collect, how we use it, and the choices you have. We collect personal details you choose to share with us, as well as technical information about how you interact with our services. We use this data to provide and improve our offerings, communicate with you, and ensure the security of our systems. We do not sell your personal information. By using our website or services, you agree to this policy and our Terms of Use.

    This Privacy Policy (“Policy”) describes how Nesolagus, LLC (“we,” “us,” or “our”) collects, uses, and protects information through our website nesolagus.com and all related services, applications, and tools (collectively, the “Services”).

    This Policy applies to:

    • All users of our Services.

    • All projects involving adult participants.

    • Projects involving minors only where noted — youth/student-focused projects are governed by a separate, project-specific Minor Participants Privacy Policy provided at the time of collection.

    In most cases, Nesolagus acts as a service provider or data processor on behalf of our clients, who serve as the data controller. This means our clients determine what information is collected and how it is used. When acting as a processor, we handle data only in accordance with the client’s instructions.

  • 2.1 Information You Provide

    • Contact information (name, email, phone, address)

    • Professional information (company, title, industry)

    • Project details and requirements

    • Survey, form, audio, video, or written responses (including any information you voluntarily disclose)

    • User-generated content (testimonials, feedback, media)

    • Payment information (processed through secure third-party providers)

    • Communications with us

    2.2 Automatically Collected Information

    • Device and browser information

    • IP address and location data

    • Usage data and analytics

    • Cookies and similar technologies

    • Log files and timestamps

    2.3 Information from Third Parties

    • Social media profiles (if you connect accounts)

    • References from clients or partners

    • Publicly available information

  • 3.1 Purposes

    • Provide and improve our Services

    • Communicate about projects and services

    • Process payments and maintain records

    • Customize user experience

    • Analyze usage patterns and trends

    • Comply with legal obligations

    • Protect against fraud and security threats

    3.2 Legal Bases

    • Consent (when you explicitly agree)

    • Contract (to fulfill our agreements)

    • Legitimate Interests (to operate effectively)

    • Legal Compliance (when required by law)

  • 4.1 We may share information with:

    • Service providers (hosting, analytics, payment processing)

    • Professional advisors (legal, accounting, insurance)

    • Business partners (with your consent)

    • Law enforcement (when legally required)

    • Successors (in case of merger or acquisition)

    4.2 We never:

    • Sell your personal information

    • Share data for unrelated marketing

    • Transfer data without appropriate safeguards

    • Your Rights: You may:

      • Access your personal information

      • Correct or update your data

      • Delete your information (subject to legal requirements)

      • Opt-out of marketing communications

      • Withdraw consent

      • Lodge complaints with supervisory authorities

      To exercise these rights, contact:
      privacy@nesolagus.com

      Data Security:
      We use encryption and industry-standard measures to protect data, including:

      • Encryption in transit and at rest

      • Access controls and authentication

      • Regular security assessments

      • Incident response procedures

      • Employee training

      However, no system is 100% secure. You share information at your own risk. Nesolagus does not hold SOC 2 or other formal compliance certifications.

    • Data Retention:

      • Client project data is retained only for the duration of the engagement, unless otherwise agreed in writing.

      • Standard retention for project-specific data is 90 days after project completion, after which data is securely deleted or anonymized.

      • Some business records may be retained for up to 7 years for legal or accounting purposes.

      International Data Transfers:
      We operate in the United States. By using our Services, you consent to data processing in the U.S. We use appropriate safeguards for international transfers when applicable.

    • Acceptance of Terms
      By accessing or using our Services, you agree to these Terms. If you do not agree, do not use our Services.

      Eligibility
      Services are for individuals aged 18+ unless otherwise specified in a separate policy.

      Use of Services
      Permitted Use:

      • Browse our site and portfolio

      • Contact us for projects

      • Participate in surveys and forms

      • Engage with our creative services

      Prohibited Conduct:

      • Providing false or misleading information

      • Violating laws or regulations

      • Infringing on intellectual property

      • Uploading malicious code or viruses

      • Unauthorized access attempts

      • Scraping or redistributing content without permission

      • Impersonating others

      • Submitting unlawful or infringing content in surveys

      • Interfering with or disrupting Services

      Intellectual Property
      All Nesolagus content is protected. You own your submitted content, but grant us a non-exclusive license to use it to deliver our Services.

      Client Work
      Portfolio examples may include client projects, subject to agreements.

      Disclaimers
      Services are provided “as is” without warranties. We do not guarantee specific business or project outcomes.

      Limitation of Liability
      We are not liable for indirect, incidental, or consequential damages.

      Indemnification
      You agree to indemnify Nesolagus from claims arising from your use of our Services.

      Governing Law
      Connecticut law applies. Disputes will be resolved in Hartford County via negotiation, mediation, or arbitration.

      Severability & Entire Agreement
      If any term is invalid, the rest remain in effect. This Policy and Terms are the full agreement.

  • State-Specific Rights
    Residents of California, Connecticut, Colorado, Virginia, and other states with privacy laws have additional rights, including the right to access, correct, delete, and obtain a copy of their personal data. We do not sell personal data.


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